Privacy Policy Statement
Your privacy is important to us. We are committed to protecting personal data as required in Malaysia.
Introduction and Overview
Our privacy policy explains what data we collect, why we collect it, and how we use it to improve your experience.
We follow legal requirements including Malaysia’s Personal Data Protection Act (PDPA) and keep your details secure.
Data We Collect and Why
We collect data to provide tailored content and respond to inquiries effectively. Data collected is relevant and minimal.
Information Provided by You
- • Contact information shared during form submissions
- • Feedback sent for site improvement
- • Queries about APR, fees, or repayment terms
- • Consent to receive updates and newsletters
- • Optional details shared in discussions
Automatic Data Collection
- • Usage statistics for website improvements
- • IP addresses for analytics and protection
- • Device and browser information
- • Cookie data for better browsing experience
- • Time and date of website interactions
How We Use Your Data
Data helps us tailor advice, process requests, and keep information current and relevant for you.
- • Personalizing content for user interests
- • Responding to inquiries promptly
- • Analyzing anonymized website performance
- • Sending updates with explicit consent
- • Storing data securely
- • Retaining communications for quality
- • Meeting local legal requirements
Our Commitment: We use secure processes to protect your data, reduce risk, and respect your privacy at every step.
Data Sharing and Transfers
We do not sell data. Third parties may process data for hosting, analytics, and legal requirements only.
Our Service Providers
Trusted vendors support our services, including hosting and analytics, under strict data protection policies.
Legal Requirements and Obligations
Your data may be shared if required by Malaysian laws or court orders.
Anonymous Analytics Data
We analyze anonymized visitor metrics to improve website content and user experience.
Your Data Rights
You may request access to, correction of, or deletion of your personal data as per local regulations.
- • Request access to your personal details
- • Ask for corrections to inaccurate data
- • Request deletion of your information
- • Obtain a copy for personal use
- • Object to certain processing activities
- • Request restrictions on usage
Contact us with data rights requests. We review all legitimate concerns in line with Malaysian law.
Data Security Measures
We apply strong technical and organizational controls to protect your information from unauthorized access.
Technical Security Controls
- • Data encryption during transmission
- • Secure data storage with restricted access
- • Regular software updates and patches
- • Vulnerability assessments and monitoring
Organizational Safeguards
- • Staff training on privacy policies
- • Access management and audit process
- • Clear data retention and deletion policies
- • Strict confidentiality agreements
How Long We Retain Data
We keep data as long as needed for communication or local law compliance, then securely delete it.
- • Account data retained until request for deletion
- • Feedback stored for up to two years
- • Communication records deleted after one year
- • No sensitive financial data stored
- • Newsletter preferences deleted upon request
Data is reviewed annually for necessity, security, and legal compliance.
International Data Transfers
If data leaves Malaysia, safeguards are applied to meet PDPA and global standards for your protection.
- • Vendor contracts with data protection clauses
- • Data transfer agreements when needed
- • Anonymizing data before any international storage
- • Compliance with Malaysian and international laws
Cookie Usage Overview
Cookies help us analyze traffic and personalize services. You may manage cookie consent at any time.
Types of Cookies Used
- • Enable core website features and security
- • Measure and improve site performance
- • Enhance user experience and preferences
- • Support chat and contact functions
Browser settings let you control or delete cookies as you prefer.
Policy Updates and Changes
We may update this policy to reflect legal or operational changes. Please review periodically.
- • Website notice of major updates
- • Email notification if you opt-in
- • Revision date posted on this page
- • Summary of significant changes available
Your continued use means acceptance of changes in line with local laws.
Contact and Questions
Direct privacy queries or data requests to our contact form or email below.
Silavoreqi
Sandbox Coworking Space, Bandar Sunway, 47500 Petaling Jaya, Selangor Malaysia
Phone: +60 6-420 4016
Email: content@silavoreqi.sbs
Last reviewed January 8, 2026
Effective as of January 8, 2026